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1. TERMS AND CONDITIONS
These terms and conditions govern your use of the website of THE AFRICA MARKET PLACE (also known as MY AFRICAN SUPERMARKET) by using our website, you accept these terms and conditions in full, If you disagree with any part of these terms and conditions, do not use our website.
2. Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
3. Licence to use website
You may view, download for caching purposes only, and print pages or other content from the MY AFRICAN SUPERMARKET website for your own personal use, subject to the restrictions below.
You must not:
a. Republish material from this website (including republication on another website);
b. Sell, rent or otherwise sub-license material on the website;
c. Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
d. Edit or otherwise modify any material on the website; or
e. Redistribute material from this website except for content specifically and
expressly made available for redistribution (such as our newsletter)
4. Limitations of liability
The information on MY AFRICAN SUPERMARKET website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on MY AFRICAN SUPERMARKET website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with the MY AFRICAN SUPERMARKET website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
5. Product Descriptions
MY AFRICAN SUPERMARKET lists descriptions with products to assist customer in understanding the product and their buying decisions. Descriptions are taken from material provided by the the supplier or manufacturer, whether by packaging, promotional material or information specially provided.
Whilst we take reasonable care for honest and accuracy - MY AFRICAN SUPERMARKET does not take responsibility for the correctness or value of these statements and requires customers to make their own judgments in the buying decision just as they would when buying the product off the shelf in the store.
6. Sale of alcohol
We will not sell to anyone who is not 18 years of age or over, as the law requires.
By placing an order you confirm that you are at least 18 years old.
If you are buying a product/s as a gift - the recipient must also be over 18 years old.
If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID.
If the person receiving the order is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the products.
8. Security and Fraud
We make all efforts to protect both our customers and ourselves and to prevent fraud. This also depends upon customers and visitors to our site and shop following rules and procedures. We reserve the right to prohibit usage or access by anyone breaking the rules or conventions and may report behaviour to the police if it appears to be illegal.
9. Limitation of liability
At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made. If we are unable to deliver the ordered goods we may offer you substitutes which you may reject - we will refund, within 7 days, the amount paid for goods we are unable to supply.
All offers are subject to availability and while stocks last.
MY AFRICAN SUPERMARKET shall not be liable to any customer or household for any financial loss arising out of the website for placing orders.
10. Miscellaneous
We reserve the right to vary or terminate the operation of any activity at any time without notice.
The failure of MY AFRICAN SUPERMARKET to take any action in respect of a breach of these terms and conditions shall not constitute a waiver of their enforceability. We reserve the rights in respect of these terms and conditions at all times.
11. Availability of the Online Site
Although MY AFRICAN SUPERMARKET aims to offer you the best service possible, MY AFRICAN SUPERMARKET makes no promise that the services at the MY AFRICAN SUPERMARKET Site will meet your requirements. MY AFRICAN SUPERMARKET cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email from our contact page and we will attempt to correct the fault as soon as we reasonably can.
Your access to the MY AFRICAN SUPERMARKET may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. MY AFRICAN SUPERMARKET will attempt to restore the service as soon as it reasonably can.
12. Liability
The MY AFRICAN SUPERMARKET site is provided by THE AFRICA MARKET PLACE LTD without any warranties or guarantees. You must bear the risks associated with the use of the Internet. The MY AFRICAN SUPERMARKET site provides content from other Internet sites or resources and while MY AFRICAN SUPERMARKET tries to ensure that material included on the MY AFRICAN SUPERMARKET site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. MY AFRICAN SUPERMARKET will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the MY AFRICAN SUPERMARKET site. If MY AFRICAN SUPERMARKET is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
a. Incompatibility of the MY AFRICAN SUPERMARKET site with any of your equipment, software or telecommunications links technical problems including errors or interruptions of the MY AFRICAN SUPERMARKET site.
b. Unsuitability, unreliability or inaccuracy of the MY AFRICAN SUPERMARKET site.
c. Inadequacy of the MY AFRICAN SUPERMARKET site to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the MY AFRICAN SUPERMARKET site.
Nothing in this paragraph applies To MY AFRICAN SUPERMARKET's liability in respect of products sold through the Online Stores.
Nothing in these Terms and Conditions shall exclude MY AFRICAN SUPERMARKET's liability for personal injury or death caused by its negligence.
13. Third Party Websites
As a convenience to Online customers, the MY AFRICAN SUPERMARKET could include links to other web sites or material which are beyond its control. MY AFRICAN SUPERMARKET is not responsible for content on the Internet or World Wide Web pages on any other site outside the MY AFRICAN SUPERMARKET site.
14. Advertising and Sponsorship
Part of the MY AFRICAN SUPERMARKET may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
If you breach these Terms and Conditions and MY AFRICAN SUPERMARKET ignores this, MY AFRICAN SUPERMARKET will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
MY AFRICAN SUPERMARKET shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act
15. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
16. Damaged goods return policy
The procedure for damaged goods is:
1. All goods must be inspected upon delivery, where goods are found damaged, they should be handed back to our couriers, who will return these goods to us, and arrangements will be made with you, to delivery replacement goods.
2. If goods are delivered in your absence, please keep the goods in their original packaging UNOPENED, use our contact page to advise us and we will send you a payment link to pay for collection.
Once you have paid the fee we will arrange for a call and collection.
This does not affect your statutory rights
17. Delivery
Our standared delivery is within 5 working days. However we endevour to deliver within 2 working days upon receipt of your order( this is when your payment for the order has cleared).
We make every effort in the automated e-mail you receive immediately after placing the order in details published on site and in the e-mail to you advising that the order has been despatched to you. It is your responsibility to ensure that you have provided your e-mail address correctly and that you check your e-mail for notifications from us.
To ensure that the goods can be delivered as agreed with you - this will be to your address for a signature where you have not given us alternative instructions.
If the delivery service is unable to deliver they will leave a card for you to contact them to arrange a re-delivery convenient to you. All deliveries are weekends.
You may specify an alternative address or place to leave the goods either when placing the order or by contacting us before goods are despatched. If the goods remain with the delivery service for four days undelivered they return the goods to us at our expense.
If you ask us to leave the goods in a place that is not secure and for which we cannot get a signature for receipt, their safety and the condition of the goods is entirely at your risk and we do not guarantee replacements. You may decide that it would be better to allow us to leave at any nearby address for a signature for receipt and you are then better protected.
Goods returned to us may be returned to you for an additional delivery fee (we will not charge you for the extra cost incurred in returning the goods back to us). We will e-mail a payment link to you for this fee before re-delivering.
If you decide not to have the goods re-delivered to you, we will refund to you the original payment less the original deliver fee and also deduction of the delivery service return fee that we will have to pay.
This may be extended if you have contacted them and agreed a delivery date.
Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the courier’s documentation. We must have confirmation of these breakages or shortages within 3 working days of delivery.
18. Excluded Services
The services provided by the MY AFRICAN SUPERMARKET Site do not include the provision of computer or other necessary equipment to access the MY AFRICAN SUPERMARKET Site. To use the MY AFRICAN SUPERMARKET site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
19. Restricted access
Access to certain areas of MY AFRICAN SUPERMARKET website is restricted. We reserve the right to restrict access to other areas of the website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us
20. Bulletin board / chat room / comments
You must not use MY AFRICAN SUPERMARKET website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use MY AFRICAN SUPERMARKET website for any purposes related to marketing without our express written consent.
You must not use our website to copy, publish or send mass mailings or spam.
You must not use MY AFRICAN SUPERMARKET website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.
We reserve the right to edit or remove any material posted upon the MY AFRICAN SUPERMARKET website.
We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.
21. Variation
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
22. Entire agreement
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
The MY AFRICAN SUPERMARKET Site is owned and operated by MY AFRICA MARKET PLACE, a Limited Liability company registered in England and Wales whose registered office is at 1 broadmoor close, Wolverhampton wv14 0rw
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